Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and on time.
Order Confirmation:
Once you place an order on our website, you will receive an order confirmation via SMS or email. For Cash on Delivery (COD) orders, our team may contact you via call or WhatsApp to confirm your order before processing.
Order Processing:
After successful confirmation, all orders are processed within 1-3 business days. Orders are not processed or shipped on Sundays or public holidays.
Shipping & Delivery:
Once your order is shipped, it is typically delivered within 5-10 business days depending on your location.
Shipping Charges:
We offer Free Shipping on all orders across India.
Order Tracking:
After dispatch, you will receive a tracking number via SMS or email, which can be used to track your order.
Delays:
While we try our best to deliver your order on time, delays may occur due to unforeseen circumstances such as courier delays, weather conditions, or high demand.
Incorrect Address:
Customers are requested to provide accurate shipping details. We are not responsible for delivery issues caused due to incorrect or incomplete address information.
Failed Delivery / RTO (Return to Origin):
If the customer is unavailable at the time of delivery or fails to respond to courier calls, the order may be returned to us (RTO). In such cases, we reserve the right to cancel the order.
Contact Information:
Owner Name: Gaganreet
Phone: 6239151713
Email: kindmart0@gmail.com